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How do you ship?
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We ship via USPS Priority Mail with delivery
confirmation. On large orders and international
transactions, we also offer other shipping services at
an additional charge- UPS and FedEx. Contact us for a
specific shipping quote.
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| How
can I pay? |
See Ordering:
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What Scale do I need?
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If you are not sure of the exact scale of your model
you can look up the scale based on your models wingspan:
Here
for WW1 Models
or Here
for WW2 Models
Also use the measurements given for each figure to
estimate the fit in the cockpit.
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| Do
you ship outside the USA? |
Yes we do! Just email us at: sales@acesofiron.com
with your order and preferred shipping method and we
will gladly quote you.
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What if I do not like
what I ordered?
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If for any reason you are not satisfied with any of
your purchases, we offer a full refund minus any
shipping cost deductions. Return shipping is paid by the
buyer. Refunds or exchanges are processed in the same
day of item arrival. We do not charge restocking fees.
Please limit this return period to 30 days from
purchase.
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| Are
painted pilots available? |
No. We do not offer painted pilots. Some vendors
purchase our products and paint them for resale, but we
do not endorse nor refer any specific vendor.
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What paints to use?
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Check our painting tips section for detailed
instructions and recommendations.
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| How
to paint? |
Check our painting tips section for detailed
instructions and recommendations.
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Do you have any full-body
pilots?
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No. So far, I (nor any other manufacturer for the RC
market) have not found a way to make a figure light
enough to fly, strong enough to last, cheap enough to
make a profit (scale rc business has very small customer
base). I am continuing to work to to produce a full-body
figure just as Einstein spent his life in pursuit
of the unified field theory.
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| Who
is Aces of Iron Productions? |
Aces
of Iron Productions is owned by me, Michael Johnson.
I used to fly (before all my free time was consumed with
this business) at the Sepulveda Basin. I have a
full-time job as an aerospace engineer at Raytheon in El
Segundo, CA. Spike was my first design, I made him to
fit my Balsa USA Eindecker .40. The interrest he
generated at the field prompted me to create other
designs. As I am an engineer by trade, my early
sculptures were pretty rough. The designs improve as my
sculpting ability progresses.
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I still have more
questions!
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Just send us an email to: info@acesofiron.com
and we will address your questions promptly.
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